CAREERS
TradeStone is always on the lookout for talented people who are passionate about what they do. The company offers a dynamic, creative environment that rewards excellence.
Explore our current opportunities below, or contact us directly about your background.
North American Sales Executive
Position Summary:
This role is responsible for sales and business development across North America. The ideal person must demonstrate expertise in the retail sector and possess a track record of sales success. The North America Sales Executive must be based out of our Boston or Gloucester offices.
Key Functions and Responsibilities:
- To be able to profile and secure access C Level executives within target organizations.
- To accurately position the TradeStone value proposition in business and retail terms.
- To demonstrate powerbase selling techniques and develop appropriate sales strategies and activities to ensure a successful and efficient sales campaign.
- To develop and cultivate alliance relationships with retail consultancy practices.
- To co-ordinate and orchestrate the sales account teams within TradeStone.
Required Qualifications and Experience:
- 5+ years experience selling complex and sophisticated business software.
- Knowledge of the retail sector specifically PLM sourcing or supply chain.
- Excellent written and oral communication skills.
- Highly motivated and success driven.
- Strong academic credentials.
Position Summary
The Asia Sales Executive will be based in Hong Kong and responsible for new business sales within the Asia Pacific region, Hong Kong, and China. This position will also play a business development role in stimulating interest in local sourcing operations and co-coordinating campaigns with TradeStone Europe and North America. The ideal person must demonstrate intimate knowledge of local markets in the retail sector and a track record of sales and business development success.
Key Functions and Requirements:
- To be able to profile and secure access C Level executives within target organizations.
- To accurately position the TradeStone value proposition in business and retail terms.
- To demonstrate powerbase selling techniques and develop appropriate sales strategies and activities to ensure a successful and efficient sales campaign.
- To develop and cultivate alliance relationships with retail consultancy practices.
- To co-ordinate and orchestrate the sales account teams within TradeStone.
Required Qualifications and Experience
- 5+ years experience selling sophisticated and complex business software.
- Knowledge of the retail sector specifically PLM, sourcing, and/or supply chain.
- Excellent written and oral communication skills
- Highly motivated and success driven
- Strong academic credentials
European Sales Executive
Position Summary
This role is responsible for sales and business development across Europe. The ideal person must demonstrate expertise in the retail sector and possess a track record of sales success. The European Sales Executive must be based out of our Maidenhead, UK office.
Key Functions and Requirements:
- To be able to profile and secure access C Level executives within target organisations.
- To accurately position the TradeStone value proposition in business and retail terms.
- To demonstrate powerbase selling techniques and develop appropriate sales strategies and activities to ensure a successful and efficient sales campaign.
- To develop and cultivate alliance relationships with retail consultancy practices.
- To co-ordinate and orchestrate the sales account teams within TradeStone.
Required Qualifications and Experience
- 5+ years experience selling sophisticated and complex business software.
- Knowledge of the retail sector specifically PLM, sourcing, and/or supply chain.
- Excellent written and oral communication skills
- Highly motivated and success driven
- Strong academic credentials
Senior Implementation Consultant
Implementation Consultant
Position Summary:
The Implementation Consultant will support TradeStone’s customer’s key business users and IT organizations to design and implement value-added business solutions.
Key Functions and Responsibilities:
- Support the planning and execution of conference room pilots for customers, demonstrating the capabilities of the TradeStone Merchandise Lifecycle Management suite.
- Support configuration of the MLM application to support the customer's business processes.
- Support customer integration and user testing.
- Support customer conversion and go-live.
- Plan and manage assigned tasks and communicate progress regularly to TradeStone or implementation partner project manager.
- Work with TradeStone design, development and quality assurance teams to ensure the customer's software solution needs are met.
- Prepare process, installation, operating procedure and user/trainer training documentation.
- Update and maintain project documentation and project folders in a timely manner.
- Develop relationships with clients and internal resources.
- Accurate and timely administrative reporting (time, forecasts).
- Track and maintain required billability % and proactively address issues with reporting manager.
Required Qualifications:
- Bachelors in Computer Science, Engineering or related field
- Excellent written and verbal presentation skills
- Strong and demonstrated analytical skills
- Minimally, possess academic experience with technologies such as SQL, understanding databases, and introductory understanding of a programming language (like JAVA)
- Ability to travel up to four days/week
Implementation Manager
Position Description
- Analyze, plan, develop, document and manage computer programs and systems, applying knowledge of programming techniques, Retail Industry Best Practices, computer systems.
- Evaluate customer requests for new or modified programs, systems and determine feasibility, cost and time required, compatibility with current systems, Retail Industry best practices and computer capabilities.
- Will consult with the head of customer IT departments to identify operating procedures and clarify the project objectives. Will formulate a plan outlining the steps required to develop the application or system, using structured analysis and design, and submit those plans to the customer head of IT management teams for review and approval.
- Will prepare flowcharts and diagrams to illustrate the sequence of steps the program must follow and to describe the logical operations involved.
- Will convert the project specifications into a sequence of detailed instructions and logical steps for coding into computer programming languages, applying knowledge of programming techniques and various computer languages and will utilize skill sets such as Java, C, C++, PL/SQL, Java Script, ILOG, Oracle Development Tools, SQL, and Relational Database Management Systems (such as Oracle), Production Support, Unix scripting, Java, Pro*C and SQL.
- He/She will be responsible for maintaining strategic relationships with Customer IT management teams to provide guidance on Industry trends, and to guide them on Retail Industry's best practices.
- Will write documentation to describe business process, the program development, logic, coding and corrections, and will prepare manuals for users to describe installation and operating procedures.
Requirements
Bachelors or equivalent in Computer Science, Engineering or related field along with five years of experience in Systems Analysis and Implementation.
Position Summary
We are looking for a graphics designer to work on user interface design for web applications. You must possess a passion for great design and show an exceptional eye for detail. As a designer, you will drive and develop future enhancements to Tradestone’s portfolio of web applications. We're looking for a visually articulate designer capable of communicating their ideas through compelling high-fidelity illustrations that integrate textual descriptions seamlessly. You will work closely with several different cross-functional teams. The ideal person would be passionate about user centered design principles, visual design and motivated to work in a small team building innovative applications that users love.
Responsibilties:
- Implement functional ideas, use cases, user stories into user interface prototypes
- Design low and high fidelity design solutions for various user interfaces
- Wireframes for user interaction, information architecture
- Work collaboratively with Product Managers and Engineers
Requirements
- Bachelors Degree in Arts, Design, Computers or related field
- Expertise in Adobe Photoshop/Illustrator/Visio
- Expertise in creating user interaction, screen design, icons
- Knowledge of HTML, CSS, JavaScript
- Must be organized with strong time management skills
Director of Industry Consulting-Global
Position Summary:
The Director of Industry Consulting is an active participant in the sales cycle at TradeStone. The Director of Industry Consulting strives to become a trusted advisor to customers while delivering on the complete presales value cycle: from account planning and demand generation activity, to diagnostics/assessments, presentations, business case development, and demonstrations.
Key Functions and Responsibilities:
- Support demand generation events for prospects - usually in the form of virtual or face-to-face presentations and/or demo’s
- Coordinate and respond to customer RFIs/RFPs
- Participate in account strategy sessions
- Meet with customers, conduct assessments, and learn enough about them to determine TradeStone fit and how to deliver SAP presentation and demo content most effectively
- Develop TradeStone-specific value proposition hypotheses that clearly articulate “why do something, why now, why TradeStone?”
- Identify business improvement opportunities and express the differentiated business case of implementing TradeStone
- Deliver webcasts and live demonstrations including configuration and data set up fit specific customer requirements.
- Communicate the customer’s business requirements to the implementation team to ensure smooth transition from presales to implementation
Required Qualifications and Experience:
- 7+ years of demonstrated presales experience at a major application software company
- Work experience in Retail or Brand Manufacturing preferred
- Knowledge of competitive PLM and sourcing solutions
- Ability to conduct and present solution assessment engagements including business case generation.
- Ability to build a strong working relationship with prospects and sales teams
- Exhibit credibility, charisma, and passion in all customer-facing presentations
- Possess high integrity, a can-do attitude, teamwork, and strong problem solving skills
- Up to 60% travel
- Bachelor’s degree, MBA preferred
Director, Professional Services Organization
Position Summary:
The Director, Professional Services Organization will provide customers an exceptional level of customer service and support. The position will be responsible for customer-level delivery of services, which meet exceptional quality and exceed customer expectations, beyond specific project engagements.
Key Functions and Responsibilities:
- Oversee and manage services delivery, for assigned customers, across project streams and teams.
- Partner with Account Manager and support Account plans, including definition and support of sales activities
- Identify opportunities for new projects: small engagements (configure changes, new features, training), mid-size (upgrades) or large engagements (implementation initiative).
- Define assumptions and requirements, project scoping, and fees estimations as input to support SOW’s.
- Meet with TradeStone and customer team to review open issues and resolution plan. Coordinate internal team members to address issues.
- Understand and collaborate with customer on TradeStone system plans – TSS fix pack, epacks or upgrades, migrations, hardware upgrades, software or other 3rd party component changes. Ready internal teams.
- Manage the delivery of customer engagements.
- Coordinate client requests for new features and functionality. Work with Product Design and contribute to the enhancement requirements database.
- Manage and communicate customer release plans, internally and with customers.
- Provide TradeStone software expertise to customers and implementation partners.
- Ability to interface with users at all levels of the organization to make recommendations which will assist teams so that projects will be delivered on time and within budget.
- Anticipate problems and recommend innovative solutions.
- Proactively manage expectations with colleagues, users, clients and partners.
- Maintain strategic relationships with Customer IT management teams to provide guidance on Industry trends, and to guide them on Retail Industry's best practices.
- Act as Coach and annual reviewer to assigned Managers and Sr. Consultants.
- Accurate and timely project reporting (status, dashboard, financials).
- Accurate and timely administrative reporting (time, forecasts).
- Track and maintain required billability % and proactively address issues with reporting manager.
Required Qualifications:
- Minimum of a Bachelor Degree, Masters or MBA preferred
- 10+ years Implementation experience within the supply chain arena
- Retail / consumer products experience required (business or information technology)
- Strong executive presence and relationship skills
- Excellent written and verbal communication, presentation and facilitation skills
- Exceptional team building and leadership skills
- Ability to coach, mentor and train
- Project Management expertise
- Self-starter, flexible, and have the ability to work with varying levels of management
- Familiar with Java, XML, J2EE DB2, Oracle, Web Logic, SQL.
- Ability to travel up to four days/week
Position Summary:
We are looking for a Marketing Analyst to support TradeStone’s global marketing activities and sales team. This position will focus on evangelizing TradeStone across multiple marketing platforms including social media, email campaigns, webinars, and events with the clear focus on market awareness and demand generation.
Key Functions and Responsibilities:
- Lead TradeStone’s social networking presence
- Supports sales demand generation activities including:
- Creation of mass lead generation campaigns
- Creation of targeted and personalized campaigns
- Phone follow up on qualified leads and inbound leads
- Maintain contacts in salesforce.com.
- Support global marketing events
- Support creation of marketing assets including data sheets, videos, whitepapers, etc.
Required Qualifications:
- Bachelors in Business, Marketing, or Communication
- Excellent written and verbal presentation skills
- Strong and demonstrated analytical skills
- Technology saavy across internet, social networking and graphics.
- Creativity
- Experience or familiarity with sales process
- Experience with automation systems such as Salesforce.com, Marketo a plus!
- Relevant work experience in enterprise software or technology
- Experience and passion for retail and brands
- Foreign languages a plus!
- Position will be based in our Gloucester or Boston office
Product Manager
Position Summary:
Product Managers act as the internal customer and market representative for Product Development. In this capacity, Product Managers are responsible for defining product strategy and positioning, making product capability and functionality decisions from the beginning of requirements through the life of the product. The Product Manager is responsible for the delivery of a product, which meets customer expectations and supports the Company’s business objectives for the product.
Key Functions and Responsibilities:
Product Design:
- Product Champion:
- Leads the product lifecycle for assigned product areas, from requirements through GA
- Ensures market and commercial success
- Marketplace Positioning:
- Defines product strategy
- Defines product roadmap, plans for migration and upgrades
- Performs technology and competitive assessments
- Product Management:
- Translates needs and vision into requirements
- Develops and documents product requirements specifications
- Works with Development and Implementation to drive solution development and expansion
- Resolves issues and conflicts
- Educator and Coach:
- Provides internal education on functionality, capabilities and roadmap
- Provides new product roll-out training, education
- Develops white papers, presentations, product announcements
Solution Expertise:
- Industry Expertise
- Understanding of industry models; business concepts and processes in relation to TradeStone solution foot print
- Functional Knowledge
- Detailed understanding of application capabilities
- Technical Knowledge
- Technical competence relating to the application
Required Skills and Qualifications:
- Organization and Project Management
- Ability to plan and manage a project tasks/tracks
- Organizational skills, ability to manage multiple competing priorities
- Leadership
- Exhibits confidence in self and others, inspires respect and trust, motivates others to perform well, and reacts well under pressure
- Delivery of Results
- Organization of work / effective delivery to internal teams and external clients
- Communication:
- Exceptional Internal and external communication skills
- Verbal communication
- Facilitation
- Persuasive, cross-functional influencing and verbal communication skills
- Conflict resolution
- Document writing
- Specifications writing
Technical Support Engineer
Position Summary:
The Support Engineer is a member of the TradeStone Software Customer Support business group. This position emphasizes cross company collaboration and customer focus. You will be responsible for interacting with some of TradeStone Software’s most strategic customers that require the highest level of service.
Support Engineers develop significant expertise and understanding of our products while staying focused on providing a high touch customer experience. You will assume a combination of responsibilities working with our customers and the greater TradeStone Software Team to resolve software issues.
Key Functions and Responsibilities:
- Responsible for quickly assessing the issues and assembling the required resources to provide resolutions
- Document issues/defects and solutions in detail
- Manage customer expectations as first line of contact on all customer reported issues
- Perform analysis of customer reported issues related to User Interface, Database or Application Server
- Provide support and work in conjunction with developers, QA and technical support team
- Help customers with installation, functional or other technical software issues
Required Qualifications and Preferred Skills:
- One or more years of successful work experience as a support engineer, analyst or related capacity
- Minimum Education level is Bachelors in Engineering or a related field; some programming background in Java, C, C#, SQL etc. preferred.
- Proven understanding of internet technologies – HTTP, FTP, EMAIL
- Good understanding of MS SQL Server, Oracle or DB2 databases and excellent SQL querying skills
- Fluency with Microsoft Office – Word, Excel, Visio, Outlook
- Fluency with Web based applications
- Excellent written and verbal communication skills are required to follow through and report status to customers and internal teams.
- Strong communication, interpersonal and analytical skills
- A successful candidate must be highly motivated, very good organizational skills, excellent communication skills, team-oriented and resourceful.
Solutions Enablement Analyst
Company Information:
Bamboo Rose is an invitation only marketplace for Retailers and Suppliers. As Retailers prepare for each season, collection or project, they need to preview the market - especially when buying SKU intensive merchandise. Suppliers want to market their goods and reduce their selling expenses. That's where Bamboo Rose comes in. Suppliers create showrooms, list their products and respond to Wish Lists. Retailers create Wish Lists of products, programs, or concepts they are interested in, shop showrooms, plan buying trips, request samples or share ideas.
Position Summary:
Bamboo Rose is actively seeking to hire a Solutions Enablement Analyst. This position will work with retailers and suppliers by providing support, training and best practices to end-users to achieve their on-boarding goals as well as maximize their benefits from the Bamboo Rose marketplace
Key Functions and Responsibilities:
- Advocate and evangelize Bamboo Rose solutions with clients and overall marketplace
- Facilitate and provide on boarding support and training to retailers and suppliers
- Seek opportunities to increase customer satisfaction and deepen client relationships
- Help create new developments in Bamboo Rose offerings
Required Skills and Qualifications:
- Seeks adventure – loves to travel and work with dynamic and interesting people
- Strong academic credentials in computer science, engineering, or other quantitative field
- Technology savvy across internet and social media
- Excellent written and oral presentation skills
- Ability to work with both internal and external clients
- Experience and passion for retail industry
- Strong work ethic and demonstrated analytical skills
- Highly motivated, enthusiastic personality
- Demonstrate flexibility, initiative, and innovation
About Us
At TradeStone we help retailers, brand manufacturers and suppliers increase market share and improve margins through the use of Merchandise Lifecycle Management solutions that unify the design, sourcing, ordering and delivery of their private label and branded goods.
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Why TradeStone
Listen to senior executives at Urban Outfitters, Macy's, Lowe's, Wilkinson, Auchan, Guitar Center and more discuss their why they chose TradeStone.
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