With consumer safety, brand protection and customer loyalty top of mind, the challenges faced by retailers, brand manufacturers and suppliers are getting tougher.
The impact in lost sales opportunities and the subsequent negative publicity that can ensue after retailers are forced to remove poor quality, hazardous or dangerous merchandise from their shelves can be significant. Brand loyalty and the image of "trusted retailer" can evaporate over night.
Developing winning products is hard enough without having to ensure product quality, consumer safety and compliance with a myriad of continuously changing regulations and testing standards.
The quality assurance team needs to work closely and collaboratively with internal departments, suppliers, manufacturers and testing organizations in building product quality and safety from the earliest design and specification phase. They require supporting systems that can help them ensure merchandise meets the organization's high levels of standards, is fit for purpose and safe for sale to consumers.
Enables private label and branded merchandise development from inspiration
through design to specification and testing.
Simplifies and manages the complexities of sourcing from RFQ to supplier
selection and negotiation.
Increases visibility and collaboration with trading partners for improved
performance and relationship quality.
To truly improve the safety and quality of goods, compliance to regulations must be incorporated into the very inspiration and design of products. Read this article to learn more.
"If the quality and fit of the garments are good, then we will have fewer returns which increase our profits and more importantly provides us with a happier customer base. By getting the fit right the first time around, we save significant time and money and build customer loyalty. TradeStone helps us do that."
— Paul Short, Buying & Merchandising Director, N Brown